Decibullz

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About Us

Kyle Kirkpatrick is an extreme athlete and a nerd for tech. But he was fed up with headphones because they wouldn’t stay in, sounded awful or hurt his ears.

After weeks of searching, Kyle couldn’t find one pair of headphones that would stay put and wouldn’t hurt. So he took it upon himself to develop an earphone that actually worked.

“The human ear is incredibly diverse; in fact, our ears are as unique to us as our fingerprints,” Kyle said. “I found the only way to create earphones that fit well is to mold them to the exact shape of the ear. Some custom earphone products were already available, but the $300 to $2,000 price tag was just unacceptable.”

Kyle consulted audio engineers, material specialists and high-level athletes to develop and test hundreds of designs, formulas and prototypes in order to create an easy and affordable custom molded earphone. In February 2012 Kyle created the worlds first thermo-fit custom earphone and Decibullz was born.

“I can honestly say Decibullz are the best earphones I have ever had, and I’m really excited to share them with the world.”

Decibullz are the first thermo-fit custom molded earbuds. They are also the only custom earphones that can be remolded.

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Shipping Policy

All orders will ship within two business days of the original transaction. Pre-orders require immediate payment and will ship to consumers when the item/items become available. You will receive an email confirmation once your package has shipped. Domestic delivery can be expected within 3-5 business days from time of shipping. International delivery can be expected in as little as 10-15 days, but can take up to 4 weeks from time of shipping. Decibullz does not guarantee delivery by a specific date, nor are we responsible for delays caused by Holiday volume, carrier strikes or inclement weather.

The estimated time of the arrival of your product should be considered as an estimate only, and Decibullz, LLC will not be responsible for any damages due to delays in shipping.

Charges for shipping will be listed when you purchase the product from this website.

Decibullz uses a third party shipping service provider to ship its products. As such, Decibullz, LLC will not be liable for any loss, damages (direct or indirect) or expense due to shipping. Title and risk of loss shall pass to you at the moment the product that you have purchased is transferred to the shipping service provider.

Return Policy

We take pride in every single Decibullz® product and we want you to be 100% satisfied with your purchase.

You may return any products purchased at Decibullz.com for a full refund, less original shipping charges, based on the original form of payment, within 30 days of the date of purchase. Unopened products can be returned at any time. Please note that you will be responsible for the shipping charges for the original order as well as the charges to ship products back to our facility. If the product has been opened or used, restrictions may apply.  

Please message Decibullz Customer Support to start the return process.

If you think you may have received a defective product, please contact Decibullz Customer Support immediately.

If you purchased your Decibullz® product through one of our certified retailers please follow their policy for returns. If for some reason they are not able to help you, let us know and we will do what we can to help.

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123 Main street
City, Texas 77379, US
Office: 18008008000