Southern Grind
Southern Grind, Zac Brown’s Georgia-based knife company, offers unrivaled knife lines and unique metal works made by American hands using extremely high quality materials and an unparalleled attention to detail. As a true knife enthusiast, Zac has always been interested in blade design and production. He created Southern Grind to be representative of what he believes knives should be – ruggedly dependable and highly functional, born from state of the art technology and quality that is second to none. There’s not a single product that leaves our warehouse until it meets the high standards set forth by the man in charge. The result is an ever-growing line of products that all knife enthusiasts would proudly wield, Zac included.
But the mission of Southern Grind goes way beyond being on the edge of metalworking. Giving back to the community is of the utmost importance to Zac and everyone in the Southern Ground family. It’s one of the main principles on which our business was founded. That’s why the efforts of Southern Grind, and all other Southern Ground properties, benefit the development of Zac’s passion project: Camp Southern Ground. Learn more about Camp Southern Ground at: campsouthernground.org.
We are proud that all of our knives are made in America, and that each one is assembled by hand, with care, and a passion for quality. The manufacturing tradition that built this country is alive at Southern Grind, and bringing those jobs back to America is one of our long-standing commitments. All Knives are hand assembled in our warehouse located in Peachtree city, GA.
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Ground shipments may be sent via UPS and / or USPS
Orders require a physical address for shipping, we do not ship to PO box addresses APO/FPO/DPO addresses will ship via USPS ground service only.
In the event you are dissatisfied with a product and would like a return, you can contact us via email at orders@southerngrind.com, or by phone at (404) 941-3486 within 30 days of receiving your product(s). Our returns department will issue a Return Merchandise Authorization (RMA) number so that we can ensure proper tracking of your return.
Please contact us within 30 days from the date you receive your item(s) to process your return.
Once we receive your RMA request, we will issue an email with RMA instructions, which will explain how and where to ship the returned items. Please check your spam/junk mail folder for the instructional email. Refunds will be credited to you via your original method of payment in the amount of your original purchase price for the returned product, less any restocking or shipping and handling charges, if applicable. Shipping charges will not be refunded for non-defective items (this includes the original shipping charge, if applicable, and the return shipping charge). Any packages shipped to us without an RMA will be refused at time of delivery.
ITEMS DAMAGED IN SHIPPINGPlease contact us within 24 hours of receiving your product to claim an item as damaged in transit.
Please take pictures and retain all original packaging including the shipment box/pack as this will assist us in filing a claim with the freight carrier. Upon confirmation of the nature of the damaged item we will email you a shipping label for the damaged item to be sent back. If you wish to have your item replaced, upon receipt of the damaged item, including original parts and packaging, we will issue a replacement order per available stock. If our returns department finds that the item is not damaged, you may be responsible for additional shipping costs.
DEFECTIVE ITEMS, WE GOT YOU COVEREDYour Southern Grind blade is backed by a limited lifetime warranty, so rest assured we are here to help with any issues over time.
In the off chance you receive a defective item, please contact us within 30 days of receiving your product to claim an item as defective. Upon confirmation of defect, we will  email a return shipping label for the defective item to be sent back. If you wish to have your item replaced, upon receipt of the defective item, including original parts and packaging, we will issue a replacement order per available stock. If our returns department finds that the item is not defective, you may be responsible for additional shipping cost.
Southern Grind
Peachtree City, Georgia 30269, US
