MonsterBass
MONSTERBASS® connects millions of anglers across the USA through the sport that they all love – bass fishing... and we do so through our products, our content.
As a community of passionate people who share a love for fishing, we're on a mission to unleash the MONSTERBASS® within you and bring the thrill of the great outdoors straight to your doorstep with the best baits for the places you love to fish.
MONSTERBASS® connects millions of anglers across the USA through the sport that they all love – bass fishing... and we do so through our products, our content.
As a community of passionate people who share a love for fishing, we're on a mission to unleash the MONSTERBASS® within you and bring the thrill of the great outdoors straight to your doorstep with the best baits for the places you love to fish.
Shipping Policy
We ensure a seamless shipping experience for our customers. All products are shipped with tracking information, allowing you to monitor the progress of your order every step of the way. Once your order is processed and shipped, you will receive an email containing all the necessary details, including tracking information.
We strive to deliver your order in a timely manner, keeping you informed throughout the shipping process. If you have any questions or concerns regarding your shipment, please don't hesitate to reach out to us.
Return Policy
We have a NO REFUND POLICY on all purchases unless a mistake was made in processing your order. You can always contact us for any return question at support@monsterbass.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on Subion Boxes, sale items, gift cards, etc.
Refunds
Should we choose to make an exception and offer you a refund, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@monsterbass.com.
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